Privacy policy

Upon our website we may invite you to provide personal information by emailing us or by filling in our online claim form. Please do not send us your personal information unless you agree that we may retain your personal details and use them in accordance with your request and/or to provide you with information about legal developments, news or events. If you no longer wish to receive information or updates, you can notify us of this by emailing us at

General information about you, obtained from this website, will not be disclosed to other parties without your express approval.

You have the right to access information we hold about you. Please email us at if you wish to make an access request, if you would like to update or amend the information we hold about you or if you have any other queries about this policy.

The internet is not a secure medium. Therefore, although we have endeavoured to protect the security of the information we collect and process, we cannot ensure the security of data transmitted to or from our website via the internet. Any transmission is at your own risk (including the sending or receiving of email messages). We will use our best endeavours to make our web site as secure as is reasonably possible by engaging security techniques to protect data from unauthorised access by users inside and outside the web site.

We use industry standard practices to safeguard the confidentiality of your personal identifiable information, including encryption, 'firewalls' and Secure Socket Layers. We do not claim impliedly or expressly that are websites are secure.

This website and your use of it is governed by the laws of England and Wales. In accessing this website you agree that any dispute about its use will be determined only by the courts of England and Wales. Please note that this policy does not create any contractual or other legal rights.

Some information about website users is collected automatically and this may be used by us to monitor and analyse how our site is used by visitors. The process does not, however, identify any individual person using the site.

This website uses the following cookies:

Google Analytics

This cookie allows us to see information on website user activities including, but not limited to, page views, source, and time spent on website. The information is depersonalised and is displayed as statistics, meaning it cannot be tracked back to individuals. This will help to protect your privacy.

Google Adwords

Using Google Adwords code we are able to see which areas of our paid search budget are operating effectively, allowing us to make better use of our budget.

Response Tap Call tracking

This is used to generate dynamic phone numbers, which helps us track how you found our website when you call us. This helps us control and direct our marketing efforts.


We use remarketing codes to log when users views specific pages. This allows us to provide targeted advertising, through using third party vendors, based on past visits to our website.

For more information about cookies, including how to turn them off, click here.